Before You Contact Us
We've answered the most common questions here to help you get faster support.
How do I contact support?
Send a message with the form on this page, request a callback during business hours, or write to the department address below that matches your inquiry (support, listings, legal or abuse). Every form message creates a ticket ID you can use to check its status.
How quickly will I get a response?
We respond within 24 hours. Messages sent outside business hours (Monday to Friday, 9am to 6pm EST, Saturday 10am to 2pm EST) are answered on the next business day.
How do I list my business for sale?
Create a free account, complete your seller profile, then submit your business details. You are guided through the listing process step by step.
What does it cost to list?
Listing costs nothing and we take no commission when your business sells. Optional one-time placement plans add visibility for a fixed term. See the pricing page for full details.
How do I report a suspicious listing?
Choose "Report a listing or user" in the message form subject line and include the listing URL and what looks wrong, or write to the abuse address below. Reports are reviewed within 24 hours.
I cannot access my account. What should I do?
Choose "Account or technical support" in the message form, tell us the email address on the account and what happens when you try to sign in, and we will help you recover access. For urgent billing problems choose "Billing or payment issue" so the message is routed correctly.
Send us a message
Fill out the form below and a member of our team will respond as soon as possible.
Request a callback
Prefer to talk? Leave your number and we'll call you back during business hours.
Our office
Direct contacts
Business hours
Emails sent outside business hours will be answered the next business day.
How inquiries are routed
Every inquiry gets a response within 24 hours; messages outside business hours are answered the next business day.
Check ticket status
Already have a ticket ID? Check its current status.
Frequently Asked Questions
Instant answers to common questions about buying, selling, and using our platform.
Visit FAQ →Knowledge Base
Guides, tutorials, and best practices for buyers, sellers, and brokers.
Learn how buying and selling works →Trust & Safety
Learn about our security measures, verification process, and fraud prevention.
View Policy →